Online-Bibliothek

This text moves beyond the scope of prescriptive individual ethical decision making, to examine how managers and organizations influence ethical decision-making and behavior. It helps readers understand why people behave the way they do, and how managers and corporations can positively influence the behavior of employees and improve the ethical decision-making capabilities of their employees. Throughout, the emphasis is on common, real-life work situations, including hiring, managing, assessing performance, disciplining, firing, and providing incentives for staff, as well as producing quality products and services, and dealing effectively and fairly with customers, vendors, and other stakeholders.